A PDF of these instructions can be downloaded here
/ Downloads / Citrix Workspace App / Workspace app for Mac / Citrix Workspace app 2002 for Mac Find Downloads Citrix workspace App Search Downloads Support Resources product Documentation Knowledge Center Support Forums V Release Date: Mar 3, 2020 Compatible with: Mac OS 10.13, 10.14, 10.15 Download Citrix workspace app for Mac (141.2 MB -.dmg). Citrix HDX Optimization. The last thing we need to do is to make sure that Citrix HDX Optimization has kicked in. The Teams HDX Optimization is supported in Citrix Virtual Apps and Desktops 1906.2 and later and you’ll also have to use Citrix Workspace App 1907, however Citrix strongly recommends using Citrix Workspace App 1912 or 2002. Mar 31, 2021 What is Citrix Workspace for Mac Citrix Workspace lis the easy-to-install client software that provides seamless, secure access to everything you need to get work done. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs. I've been experiencing loginwindow/Workspace crashes on my new 2019 Mac Pro (Mac Pro 7,1 3.3GHz 12-core Intel Xeon W, 48GB DDR4 ECC RAM - 10.15.4 - 2TB SSD - AMD Radeon Pro 580X 8GB - 27' LG Ultrafine 5K Display) when I wake the display. This happens reliably when I'm running Citrix Workspace sessions.
You will need a smartcard reader to log in. The first time you connect will take a couple of minutes while your account is being provisioned.
Citrix Workspace
Please ensure you have the full Citrix Workspace (formerly known as Citrix Receiver) installed on your computer. If using an FWS laptop, the Workspace App can be found in FWS Apps-to-Go (Citrix Workspace 2002). If using a personal laptop, please download and install from Citrix.
Please note, Citrix Workspace downloaded from the Windows 10 store will NOT work. Please
install only from FWS Apps-to-Go or directly from the Citrix website.
Browser Support
Windows 10
Internet Explorer 11+ and Google Chrome 70+ are the supported browsers for computers running Windows 10.
MacOS
MacOS 10.13+ & Safari 10.1+ required for macOS.
Card & Card Reader
- Ensure you have a PIV reader attached to your Mac or PC.
- Ensure your smartcard is inserted into the PIV reader prior to accessing the PIV Login page.
- Windows and MacOS have built-in support for smartcard.
Login Errors
If you are receiving an access denied/incorrect credentials upon login, it can be one of the following:
Citrix Workspace Mac 2002 Full
- Please ensure you're entering the correct PIV PIN.
- Please ensure the certificate you're selecting supports client authentication.
- Please ensure you're using IE or Chrome on Windows & Safari or Chrome on Mac OS X.
- If still receiving an error, please close out of the browser completely. Navigate to
https://remoteaccess.fws.gov and click Login again. - Should you experience any technical issues please email ifw-citrixsupport@fws.gov.